Technical Experts

Start your support experience with the Citrix Technical Support experts. Our support pros have the knowledge and expertise to assist and guide you with all of your Citrix product support needs. Whether you have a software issue, hardware issue or you need 24x7x365 support or dedicated account management, our support team has the skills and inside track for fast and efficient resolution.

Did you know Citrix Technical Support...

• Engineers trained in-house - on Citrix products and carry in-depth certifications such as CCEA, CCIA and MCSE
• Support uses Citrix GoToAssist - an award-winning remote assistance product  to rapidly diagnose and troubleshoot
• Support provided in-house - not by outside vendors
• Over 300 employees worldwide - make up the support organization
• Over 50,000 service requests - are touched by our engineers per year on average
• Worldwide languages supported - English, Spanish, Portuguese, French, German, Cantonese, Mandarin and Korean
• Over 10 year multivendor relationship - with Technical Support Alliance Network, TSANET