Citrix TechEdge is a free annual event hosted by top Citrix Technical Support engineers at Citrix Synergy for you, our valued support customers. TechEdge is your opportunity to plunge straight into the latest troubleshooting tools, methodologies and fixes for your desktop virtualization, server virtualization and network optimization without hearing all the marketing fluff. Join us at TechEdge where no question is too technical.  

What you’ll learn

• Learn the latest troubleshooting techniques, tools and scripts
• Gain real-world experience from Citrix Support experts, who can answer your technical questions and provide you with knowledge to do your job more effectively
• See troubleshooting in action and learn tips and tricks to solve your company’s IT infrastructure problems
• Meet face to face with the Citrix Technical Support Escalation Team and have in-depth discussions, exchange ideas, and network

When & where is TechEdge?
TechEdge will be held on Tuesday, May 11, 2010 in the Moscone West Convention Center in San Francisco, California.

Who can attend?
All customers with active support or maintenance agreements as of the first day of the event, all partners who have registered for Summit, Citrix technology professionals (CTP) and Citrix certified professionals.

TechEdge 2010 Sessions

• Debugging a Citrix XenApp & XenDesktop Environment
• Troubleshooting XenDesktop Deployments
• Troubleshooting XenDesktop, Provisioning Services & XenServer Integration
• XenServer Storage Management and Troubleshooting
• Provisioning Services Stream Process Architecture and Advanced Troubleshooting Concepts
• Troubleshooting Performance Issues in a Virtualized Environment
• Netscaler VPX Implementation and Troubleshooting
• Optimizing NetScaler for Enterprise Web Applications

Complete event schedule and class descriptions
 

Hands-on Learning Labs
This year you have a chance to expand on the content covered at TechEdge with hands-on experience. The Citrix Technical Support Escalation Team has assembled several cross-product troubleshooting scenarios involving XenApp, XenServer and XenDesktop. The scenarios will provide attendees with an opportunity to get hands-on experience with custom and third party utilities under the guidance of the  troubleshooting experts. Stay tune for more information on the Hands-on Learning Labs and how you can register for this limited seating event.

Our history
TechEdge, the new name for Citrix Support and Engineering Institute of Technology (CSEIT), started nine years ago as a small in-depth troubleshooting training event for Support agreement customers. As the Citrix Application Infrastructure environment has become more complex, so has the need to provide practical troubleshooting training not only to our support and appliance maintenance customers, but to our partners as well.  Over the years, this event has grown from 50 customers to over 300 customers and has become the event for troubleshooting your Citrix Application Delivery environment.

      Are you attending Citrix Summit or Citrix Synergy?
      Are you a Citrix partner?
      Do you hold an active Support or Appliance Maintenance agreement?

             Then Citrix TechEdge is a must-attend event.

Here’s what past attendees had to say

“This was probably the most valuable day of iForum [Synergy]. It was extremely technical and really provided a lot of insight into managing a Citrix environment.”

“In depth seminars, get to meet face to face with the people that support us, a wonderful venue.”

“I like hearing from actual tech support that deals with issues everyday!”

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