Citrix Systems

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International Contact Information

Contact a Citrix Customer Service Center Today for all your Citrix Needs!

USA & Canada

Europe, Middle-East & Africa

  • If you require assistance with License Activation or Allocation Errors (Citrix Activation System), please email the EMEA Licensing Helpdesk at licensing-emea@eu.citrix.com and you will be contacted within 24 hours (Monday- Friday). Alternatively, select your region and call the Technical Support contact number which will also give you access to the EMEA Licensing Helpdesk.

Latin America & Caribbean

E-mail: customerservice-lac@citrix.com
Operating Hours: 7:00 am to 6:00 pm (EST)

  • Argentina: 0800-666-0761
  • Barbados: 1-877-713-7576
  • Brazil: 0-800-891-2796
  • Chile: 1-230-020-0749
  • Colombia: 018009121660
  • Costa Rica: 0-800-011-0631
  • Guatemala: 1-800-624-0080
  • Jamaica: 0-888-641-5956
  • México: 001-877-792-4697
  • Panama 001-800-552-5641
  • Peru: 0800-53534
  • Trinidad: 0800-1-00-2167
  • USA & Canada:  800-4-CITRIX  (800-424-8749)
  • Venezuela: 800-100-3623
  • Direct (not toll free): +1-786-449-3700

Asia Pacific

Our APAC operating hours are:
6.00 am to 6.00 pm (Singapore Standard Time - GMT +8 hours) for AEST daylight savings period
7.00 am to 6.00 pm (Singapore Standard Time - GMT +8 hours) for non-AEST daylight savings period

  • Australia:  1800 111 300
  • China (Northern) Hotline: 10800 610 0263
  • China (Southern) Hotline: 10800 261 0263
  • Hong Kong:  800 908 994
  • India:
               BSNL Toll Free: 1800-425-8065, 1800-425-2489
               Toll Free: 1800-102-2489
               Direct: (80)25351956, (80)25356356, (80)41796650
  • Indonesia:  001803 61471
  • Malaysia:  1800 803 807
  • New Zealand:  0800 930 700
  • Philippines:  1800 1611 0212
  • Singapore:  800 616 1697
  • Taiwan:  0080 1611 351
  • Thailand:  001800 611 2801
  • E-mail: TCCapac@citrix.com

South Korea

Japan

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