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Exporting

Citrix products are subject to the export jurisdiction of the U.S. Department of Commerce Bureau of Industry and Security ("BIS"), which administers the Export Administration Regulations ("EAR"). For additional information regarding export control requirements and restrictions, please consult the EAR.

Please note that this website is intended only for general reference purposes, and should not be construed as legal advice concerning U.S. export control laws and regulations. Depending on the end use and end users, U.S. laws and regulations may impose restrictions in addition to those specified below.

Terms Used in the Product Export Classifications Matrix

ECCN: The Export Control Classification Number identifies the relevant category and paragraph of the Commerce Control List ("CCL"). The ECCN designates the level of control for an item. Citrix products are typically classified under the following ECCNs:

  • 5A002 covers information security hardware "employing digital techniques performing any cryptographic function other than authentication or digital signature" and having the following characteristics:
    • "A 'symmetric algorithm' employing a key length in excess of 56-bits;" or
    • "An 'asymmetric algorithm' where the security of the algorithm is based on any of the following:
      • Factorization of integers in excess of 512 bits (e.g., RSA);
      • Computation of discrete logarithms in a multiplicative group of a finite field of size greater than 512 bits (e.g., Diffie-Hellman over Z/pZ); or
      • Discrete logarithms in a group other than mentioned [above] in excess of 112 bits (e.g., Diffie-Hellman over an elliptic curve)."
  • 5A992 covers information security hardware that has encryption functions (e.g., cryptographic, cryptanalytic, or cryptologic) but otherwise does not meet the characteristics of 5A002.
  • 5D002(c.1) covers information security software "having the characteristics, or performing or simulating the functions of" hardware that is classified as 5A002.
  • 5D992(b) covers information security software that has encryption functions (e.g., cryptographic, cryptanalytic, or cryptologic) but otherwise does not meet the characteristics of 5D002.
  • EAR 99 covers items that are not identified elsewhere on the Commerce Control List, including Citrix products that do not use encryption.

License Exception: Most Citrix products utilize a "License Exception, as defined in the EAR. In particular, certain Citrix products may be exported using License Exception ENC The designation "NLR" indicates a product for which no license is required for export to most countries.

Unrestricted/Restricted: Products exported under License Exception ENC may generally be classified as restricted or unrestricted depending on the classification of the product.

  • Certain products may be classified as unrestricted, which means they may be exported to most government and non-government end-users in all destinations except for those listed in country group E:1 in Supplement 1 to Part 740 of the EAR. This group includes: Cuba, Iran, North Korea, Sudan, and Syria. Please refer to the EAR for the most current list of E:1 countries.
  • Certain other products may be considered restricted under License Exception ENC and may require a license depending upon the particular country and end user.
    • Products designated as "restricted" may be exported without a license to most government and non-government end users in countries listed in Supplement 3 to Part 740 of the EAR. This list includes: Austria, Australia, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Estonia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. Please consult the EAR for the most current list of countries.
    • Products designated as "restricted" may be exported without a license to most non-government end users (as defined in the EAR) in all other countries, excluding the E:1 countries; shipments to government end users in these other countries require a license.

Mass Market: Following a review by BIS, certain encryption products containing strong encryption that are mass marketed may be exported without a license (i.e., NLR) under ECCN 5D992. Citrix products qualifying for mass market treatment are indicated in the table below.

Ancillary Cryptography: Certain items that incorporate encryption but that are not primarily useful for computing, communications, networking, or information security may be self classified under the EAR’s ancillary cryptography provision. See 15 C.F.R. § 740.17(b)(4). Citrix products that qualify as ancillary cryptography items are indicated below.

CCATS: The Commodity Classification Automated Tracking System is a reference number assigned by BIS to identify each product that it has reviewed and classified.

ENC Reporting: For items classified ENC all exports or re-exports of these products must be reported to BIS Biannually including: Item Description, Model and Part Number, Country of Ultimate Destination, End-User Name and address and email address. Report will include transfers, exports and re-exports during the six month time period spanning January 1 through June 30 and July 1 though December 31. Reports for the period ending June 30 must be received by BIS and the ENC Encryption Request Coordinator (Ft. Meade, MD) no later than August 1. Reports for the period ending December 31 must be received by BIS and the ENC Encryption Request Coordinator (Ft. Meade, MD) no later than February 1.

Reports may be sent via email with the subject line reading (ENC Report) to BIS at crypt@bis.doc.gov and the ENC Encryption Request Coordinator at enc@NSA.gov. Floppy disk or CDs can be sent via mail to:

DEPARTMENT OF COMMERCE, BUREAU OF INDUSTRY AND SECURITY,OFFICE OF NATIONAL SECURITY AND TECHNOLOGY TRANSFER CONTROLS, 14TH STREET AND PENNSYLVANIA AVE., NW., ROOM 2705, WASHINGTON, DC 20230, and ATTN: ENCRYPTION REPORTS; AND ENC ENCRYPTION REQUEST COORDINATOR, 9800 SAVAGE ROAD, SUITE 6940, FT. MEADE, MD 20755-6000.

Product Export Classifications Matrix
This portion of the site provides information on the export control status of Citrix products.

NOTE: This information is subject to change based on BIS guidance and is not intended as legal advice.

Product ECCN License Exception Restricted/ Unrestricted CCATS Classification Date
Access Essentials
Access Essentials 1.5
5D002(c.1)
ENC
Unrestricted
G047565
03-Mar-06
Access Essentials 2.0
5D002(c.1)
ENC
Unrestricted
G050972
07-Oct-06
Access Essentials 3.0
5D002(c.1)
ENC
Unrestricted
G065524
18-Sep-08
Access Gateway
Access Gateway 2000, 2010
5A002(a.1)
5D002(c.1)
ENC
Restricted
G050971
04-Aug-07
Access Gateway
5A002(a.1)
ENC
Restricted
G040720
17-Mar-05
Access Gateway 4.5, Standard Edition
5A002(a.1)
ENC
Restricted
G050971
04-Aug-07
Access Gateway 4.5, Advanced Edition (Hardware/Software)
5A002(a.1)
5D002(c.1)
ENC
Restricted
G050971
04-Aug-07
Access Gateway 7.0
5A002
ENC
Restricted
G038214
18-Nov-04
Access Gateway 8.0, Enterprise Edition
5A002(a.1)
5D002(c.1)
ENC
Restricted
G059280
19-Nov-07
Access Gateway 8.1, Enterprise Edition
5A002(a.1)
5D002(c.1)
ENC
Restricted
G059280
19-Nov-07
Access Gateway 4.6, Standard and Advanced
5A002A.1
5D002C.1
ENC
Restricted
G069237
05-Feb-09
Access Gateway Enterprise MPX 5500 series
5A002A.1
5D002C.1
ENC
Restricted
G073224
03-Jun-09
Application Firewall
Application Firewall (Teros)
5A002(a.1)
ENC
Unrestricted
G045062
07-Jan-06
Application Firewall
5A002(a.1)
5D002(c.1)
ENC
Restricted
G059280
19-Nov-07
Application Firewall 7000 and 12000 series
5A002(a.1)
5D002(c.1)
ENC
Restricted
G073224
03-Jun-09
Application Gateway
Application Gateway - Cisco
5A002(a.1)
ENC
Unrestricted
G040720
17-Mar-05
Application Gateway - Avaya
5A002(a.1)
ENC
Unrestricted
G040720
17-Mar-05
Branch Repeater
Branch Repeater
5A992(a.1)
5D992(c.1)
NLR
N/A
N/A
N/A
Branch Repeater with Windows Server
5A992(a.1)
5D992(c.1)
NLR
N/A
N/A
N/A
Branch Repeater with Windows Server and Branch Repeater with Windows Server 2008 100/200/300 models
5A002A.1
ENC
Unrestricted
G072926
24-Jun-09
Command Center
Command Center 3.1
5D002(c.1)
ENC
Unrestricted
G052538
29-Nov-06
Command Center 3.2
5D002(c.1)
ENC
Unrestricted
G052538
29-Nov-06
Communication Gateway / EasyCall
Communication Gateway 1.0
5A002(a.1)
5D002(c.1)
ENC
Unrestricted
G056508
12-Jul-07
Communication Gateway 1.1
5A002(a.1)
5D002(c.1)
ENC
Unrestricted
G056508
12-Jul-07
EasyCall Gateway (Hardware/Software)
5A002(a.1)
5D002(c.1)
ENC
Unrestricted
G056508
12-Jul-07
EasyCall 2.0
5A002(a.1)
5D002(c.1)
ENC
Unrestricted
G056508
12-Jul-07
EdgeSight
EdgeSight 4.2
5D992(b.1)
NLR
N/A
N/A
N/A
EdgeSight 4.5
5D992(b.1)
NLR
N/A
N/A
N/A
EdgeSight 5.0
5D992(b.1)
NLR
N/A
N/A
N/A
EdgeSight 5.0, Service Pack 1 (Including for XenApp Endpoints)
5D992
NLR
N/A
N/A
N/A
EdgeSight for Load Testing 2.5
5D992(b.1)
NLR
N/A
N/A
N/A
EdgeSight for Load Testing 2.7
5D992 (b.1)
NLR
N/A
N/A
N/A
EdgeSight for Load Testing 3.0
5D992
NLR
N/A
N/A
N/A
Application Streaming for Desktops
Application Streaming for Desktops
5D002(c.1)
ENC
Unrestricted
G047506
25-Mar-06
GoToAssist
GoToAssist Corporate 8.0
5D002(c.1)
ENC
Unrestricted
G054547
19-Jun-07
GoToAssist (All Versions After Feb. 2009)
5D992C
NLR
Mass Market
G069655
05-Feb-09
GoToMeeting
GoToMeeting 4.0
5D002 (c.1)
ENC
Unrestricted
G036708
17-Aug-04
GoToMeeting (All Versions after Feb 2009)
5D992C
NLR
Mass Market
G069655
05-Feb-09
GoToMyPC
GoToMyPC 6.0
5D002 (c.1)
ENC
Unrestricted
G052774
14-Dec-06
GoToMyPC (All Versions After Feb. 2009)
5D992C
NLR
Mass Market
G069655
05-Feb-09
GoToWebinar
GoToWebinar 2.0
5D002(c.1)
ENC
Unrestricted
G036708
17-Aug-04
GoToWebinar (All Versions after Feb. 2009)
5D992C
NLR
Mass Market
G069655
05-Feb-09
ICA Clients
ICA Client Version 8.xx
5D002(c.1)
ENC
Unrestricted
G032232
06-Dec-03
ICA Client Version 9.xx
5D002(c.1)
ENC
Unrestricted
G040659
08-Mar-05
ICA Client Version 10.0xx
5D002(c.1)
ENC
Unrestricted
G050972
07-Oct-06
ICA Client Version 10.1xx
5D002(c.1)
ENC
Unrestricted
G056828
01-Aug-07
ICA Client Version 11.0xx
5D002(c.1)
ENC
Unrestricted
G062054
14-Mar-08
NetScaler
NetScaler Application Accelerator 7000, 9000, 10000, 12000, 15000, 17000 Series (including Access Gateway Enterprise Application Firewall Mode)
5A002(a.1)
5D002(c.1)
ENC
Restricted
G059280
19-Nov-07
NetScaler VPX 1000/200/10 Models, Developer and Express Edition
5D002C.1
ENC
Restricted
G073415
27-Jun-09
NetScaler MPX 5500, 7500, 9500, 10500,12500, 15000 17000 series (and all models in between) Note: All editions/modes
5A002A.1
5D002C.1
ENC
Restricted
G073224
03-Jun-09
Password Manager
Password Manager 4.6 with SP1
5D992(b.1)
NLR
N/A
N/A
N/A
Password Manager 4.6
5D992(b.1)
NLR
N/A
N/A
N/A
Password Manager 4.5
5D992(b.1)
NLR
N/A
N/A
N/A
Password Manager 4.1
5D992(b.1)
NLR
N/A
N/A
N/A
Presentation Server
Presentation Server 4.0
5D002(c.1)
ENC
Unrestricted
G040184 (Windows)
G040659 (UNIX)
08-Feb-05 (Windows)
08-Mar-05 (UNIX)
Presentation Server 4.5
5D002(c.1)
ENC
Unrestricted
G050972
10-Jul-06
Presentation Server 4.5, Platinum Edition
5A002(a.1)
5D002(c.1)
ENC
Restricted
G050971
10-Jul-06
Presentation Server 4.5, Feature Pack 1 Enterprise and Advanced Edition
5D002(c.1)
ENC
Unrestricted
G056828
01-Aug-07
Presentation Server 4.5, Feature Pack 1 Platinum Edition
5D002(c.1)
ENC
Unrestricted
G064380
25-Jun-08
Provisioning Server
Ardence Server Edition 3.5.x
5D992
NLR
N/A
N/A
N/A
Ardence Data Center Edition 4.1
5D992
NLR
N/A
N/A
N/A
Ardence Desktop Edition 3.5.x
5D992
NLR
N/A
N/A
N/A
Ardence Academic Edition 4.0
5D992
NLR
N/A
N/A
N/A
Ardence Desktop Edition 4.0
5D992
NLR
N/A
N/A
N/A
Ardence Academic Edition 4.1
5D992
NLR
N/A
N/A
N/A
Ardence Desktop Edition 4.1
5D992
NLR
N/A
N/A
N/A
Ardenece Secure Edition 4.1
5D992
NLR
N/A
N/A
N/A
Ardence Device Edition 4.1
5D992
NLR
N/A
N/A
N/A
Provisioning Server for Datacenters 4.5
5D992
NLR
N/A
N/A
N/A
Provisioning Server for Desktops 4.5
5D992
NLR
N/A
N/A
N/A
Provisioning Server 5.0
5D992
NLR
N/A
N/A
N/A
Provisioning Server 5.0, Service Pack 1
5D992
NLR
N/A
N/A
N/A
Repeater
Orbital Data 6500B, 6800
5A002
ENC
Unrestricted
G047728
25-May-06
WANScaler Controller Appliance
5A992
NLR
N/A
N/A
N/A
WANScaler 2.x
5A002
ENC
Unrestricted
G047728
25-May-06
WANScaler 6000 Series (Hardware/Software)
5A002
ENC
Unrestricted
G047728
25-May-06
WANScaler 8000 Series (Hardware/Software)
5A002(a.1)
5D002(c.1)
ENC
Unrestricted
G050375
16-Sep-06
WANScaler Client 4.3
5D992
NLR
N/A
N/A
N/A
Repeater 8510/8520/8530/8540/8810/8820 models
5A002A.1
ENC
Unrestricted
G072926
24-Jun-09
Repeater 5.5 and Repeater Plug-in
5D002C.1
ENC
Unrestricted
G072926
24-Jun-09
Workflow Studio
Workflow Studio
5D992(b.1)
NLR
N/A
N/A
N/A
XenApp
XenApp 5.0, Platinum Edition
5D002(c.1)
ENC
Unrestricted
G064380
25-Jun-08
XenApp 5.0, Enterprise and Advanced Editions
5D002(c.1)
ENC
Unrestricted
G062054
14-Mar-08
Powershell Commandlets (XenApp)
5D002C.1
ENC
Unrestricted
G071383
08-Apr-09
XenDesktop
Desktop Server 1.0
5D002(c.1)
ENC
Unrestricted
G053752
08-Mar-07
XenDesktop 2.0
5D002(c.1)
ENC
Unrestricted
G065794
26-Aug-08
XenDesktop 2.1
5D002(c.1)
ENC
Unrestricted
G066492
01-Oct-08
XenDesktop 2.1, Platinum Edition
5D002(c.1)
ENC
Unrestricted
G066492
01-Oct-08
XenDesktop 2.1, Enterprise Edition
5D002(c.1)
ENC
Unrestricted
G066492
01-Oct-08
XenDesktop 2.1, Advanced Edition
5D002(c.1)
ENC
Unrestricted
G066492
01-Oct-08
XenDesktop 2.1, Standard Edition
5D002(c.1)
ENC
Unrestricted
G066492
01-Oct-08
XenDesktop 3.0
5D002(c.1)
ENC
Unrestricted
G069379
05-Feb-09
XenDesktop 4.0 (All versions)
5D002(c.1)
ENC
Unrestricted
G075089
10-Oct-09
XenServer
XenSource XenServer 3.2
5D002(c.1)
ENC
Unrestricted
G048388
03-Jun-06
XenServer 4.0
5D002(c.1)
ENC
Unrestricted
G052950
01-Nov-07
XenServer 4.1
5D002(c.1)
ENC
Unrestricted
G060839
06-Feb-08
XenServer 5.0
5D002(c.1)
ENC
Unrestricted
G060839
06-Feb-08
XenServer, All Versions
5D992C
NLR
Mass Market
G070719
19-May-09
XenServer Essentials 1.0 for Microsoft Hyper-V
5D992C
NLR
Mass Market
G070719
19-May-09
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