My Citrix Support

As a customer, you have access to the MyCitrix.com Web site. My Citrix offers a personalized, customizable workplace that enables you to do your job better, faster and more cost-effectively than ever. My Citrix provides you with easy access to the Citrix Activation System (CAS), Subscription Advantage Management Renewal Information System (SAMRI), and Online Problem Reporting and Tracking (OPRT).

My Citrix Navigation
We can help you navigate through My Citrix to accomplish your daily tasks.

Login Problems
If you are a new user and need a login to the site, simply access My Citrix and click on the New User link. If you need further assistance, Customer Service can guide you through this process.

Reset Login for My Citrix
Forgot your login and password to access My Citrix? Customer Service can help you get this information in no time.

Specific Downloads on My Citrix
Do you feel that you are entitled to the next feature release or platform release? We can help you determine what you are eligible for by checking your records.