Program Support
Subscription Advantage
Subscription Advantage Membership Benefits
Are you a new Subscription Advantage customer and are unsure of the benefits it provides for your business? Have you heard about a new product or program that we will be releasing? Subscribers receive automatic access to software upgrades, enhancements and maintenance releases that become available within a product family plus other technical resources, such as Service Packs and Membership Updates & News notification e-mails. Let our Customer Service team answer any questions you have about this program and how it can help you stay up-to-date on all current software.
Subscription Advantage Renewals
Have you reached your expiration window for renewal of Subscription Advantage? We can provide you the necessary paperwork, and our representatives will ensure the renewal information is complete and accurate. We will process the renewal and e-mail the renewal certificate to you for confirmation. We also offer this service online through MyCitrix.com. You may also need to know:
- Expiration dates
As a Subscription Advantage member, its important to know when your Subscription Advantage expires so you can be eligible for the next platform or feature release. - Renewal quote
Subscription Advantage renewal quotes provide you with a list of your expiring licenses, giving you the opportunity to renew them before you pass the expiration dates. - Fulfillment questions
Do you need to review your organizations fulfilled Subscription Advantage licenses, including fulfillment dates, primary contacts and license numbers? Customer Service can walk you through this process on MyCitrix.com
